Security & Trust Center - SOC 2 + HIPAA | Lucid
Security & Trust Center

Your practice data,
protected like a bank's

Lucid handles sensitive financial and patient-adjacent data. Here is exactly how we protect it, in plain language.

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SOC 2 aligned HIPAA aligned Bank-level encryption BAA available Human-in-the-loop AI
How we protect your data

Six layers of protection, by default

Encryption & access

Data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Access is least-privilege, logged, and protected with multi-factor authentication.

SOC 2 controls

Our security program is aligned to SOC 2 Trust Services Criteria - security, availability, and confidentiality - with continuous monitoring and annual review.

HIPAA & BAAs

HIPAA-aligned handling for practice data, and a Business Associate Agreement (BAA) is available for practices that require one. Ask your expert to start one.

Responsible AI

AI keeps your books current, and your dedicated CPA (available 24/7) owns the final numbers. Your data is never sold and never used to train third-party AI models.

Read-only bank links

Bank and card connections are read-only through trusted aggregators. Lucid cannot move your money - we only see the transactions needed to keep your books.

Accuracy guarantee

We stand behind our work. If we make a bookkeeping error, we fix it and cover any resulting penalty - and if we find no tax credits, you pay $0.

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